LinfaFlow Privacy Policy

Last updated: December 10, 2025

LinfaFlow operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information:

• Contact details: Name, address, billing address, shipping address, phone number, and email address.
• Financial information: Payment card details, transaction details, form of payment, payment confirmation and other payment details.
• Account information: Username, password, security questions, preferences and settings.
• Transaction information: Items you view, put in your cart, purchase, return, exchange or cancel.
• Communications with us: Information you include in communications with customer support.
• Device information: Information about your device, browser, network connection, IP address, and unique identifiers.
• Usage information: Information regarding how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you when you register, purchase, or contact us;
• Automatically through the Services, including cookies and similar tracking technologies;
• From our service providers who assist in payment processing, cloud hosting, analytics, and logistics.

How We Use Your Personal Information

• Provide, Tailor, and Improve the Services: To process payments, fulfill orders, send notifications, manage accounts, and deliver a tailored shopping experience.
• Marketing and Advertising: To send promotional communications by email or text message and display relevant product recommendations.
• Security and Fraud Prevention: To authenticate accounts, provide secure checkout, and detect or investigate fraudulent, unsafe, or unauthorized activity.
• Communicating with You: To provide responsive customer support and maintain our relationship with you.
• Legal Reasons: To comply with applicable laws, regulations, and legal processes.

How We Disclose Personal Information

We may disclose personal information to trusted third parties for legitimate operational purposes, including:

• Vendors and service providers (IT management, payment processing, data analytics, customer support, shipping and fulfillment).
• Business and marketing partners for advertising and marketing services.
• In connection with corporate transactions, or to comply with law enforcement and legal obligations.

Your Rights and Choices

Depending on where you reside, you may have the following rights regarding your personal information:

• Right to Access / Know: Request access to the personal information we hold about you.
• Right to Delete: Request deletion of your personal data.
• Right to Correct: Request correction of inaccurate information.
• Right of Portability: Receive a copy of your personal information in a structured format.
• Right to Opt out: Opt out of targeted advertising, sale, or sharing of personal data.

To exercise any of these rights, contact us at support@linfaflow.com.

Security and Retention

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information. We retain personal information for as long as necessary to provide Services, fulfill contractual obligations, and comply with legal requirements.

Contact

Should you have questions about our privacy practices or this Privacy Policy, please email us at support@linfaflow.com.